Frequently Asked Questions
Do you offer any discounts for group orders?
- Yes. We love working with group orders, and we usually offer a significant discount.
- Group order starts from 15 units.
- The price depends on the quantity needed, the bag size and design.
- Please contact us directly to find out what we can offer!
What about printing?
- For an additional price, we offer to print text and/or logo on the bag.
- We do not return products which have print on it.
- If you would like to print on a logo, then we would need to receive an editable (vector) file.
- Please do not iron print.
Is it possible to change the shipping address after placing an order?
- If the goods are not sent out yet and if you inform us about possible change ASAP, then we can change the delivery address.
Which design and size would be the most appropriate for my clothes?
- Under each product, you could see for what purpose each bag is bought more.
- It is important to understand how long are your clothes while hanging on the hanger and how many hangers you usually carry around.
- We usually suggest, to purchase SIMPLE+ bag when there is a need to transport more than one costume (>4 hangers) in the bag.
- For children, we suggest purchasing a BUSINESS bag or SIMPLE bag in size of 60x95x120cm.
Where are you located?
- Our legal address is in Madona, Latvia; although, on a daily basis we are located in Riga, Latvia.
Is it possible to pick-up my order in Riga?
- Currently, we do not have an office in Riga; although, on special occasions, it is possible to pick-up the order by yourself.
- Please contact us before placing an order.
Where are the bags manufactured?
- To ensure the highest quality, we manufacture all bags in Latvia where we can supervise the process and test the quality.
- Each bag is going through at least a 2-time quality checking process, to make sure that our customers receive the best quality.